Venue & Ticketing Security Seminar – Cyber Threats – How prepared are you?  

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  •  March 23, 2017
     3:00 pm - 7:30 pm

Managed Networks


Following on from the success of the security seminars in 2016, Managed Networks are delighted to announce further seminars for 2017. The first seminar will take place on Thursday 23rd March with the main focus on cyber threats.

Hacking and cyber security is increasingly in the news with the most recent, widely publicised breaches including the US presidential elections, Yahoo, Talk Talk and massive DDOS attacks that have brought down some of the world’s biggest websites including Twitter, Netflix, Tumbler, CNN and The Drudge Report. With every new case, companies – and their customers – feel more vulnerable. How concerned should you be?

Come along to the event to learn from case studies and find out what you should be doing in order to protect yourself from cyber security threats.

The event is supported by:




During the evening there will be presentations from experts including:

  • Ben Rapp, CEO,  Managed Networks
  • Jim Fox, Cyber Prepare – Industry Liaison Officer | SCO7 Operation Falcon, Metropolitan Police;
  • Philip James, Partner, Technology and Digital Media Groups, Sheridans; 
  • Helen Molyneux, Director, Cambridge Risk Solutions
  • Neil Sinclair, Partnership Development, London Digital Security Centre

The seminar will be chaired by Terri Paddock, Director, Terri Paddock Ltd.

Who should attend?

  • Venue owners and managers
  • Producers and programmers
  • Ticketing managers and suppliers
  • IT managers
  • Marketing professionals

Why should you attend?

This seminar is for anyone with an interest in protecting their organisation against security threats. It is focused on venues and entertainment, so if you work in theatre, concerts, museums, galleries or other ticketed venues or visitor attractions, the content will be highly relevant to you.

Space is limited and available on a first come basis.


Comments from 2016 attendees:

“it was a very worthwhile use of time; interesting and relevant content, particularly Ben’s overview of the ‘cyber’ risks”

“I found it very informative and it also raised questions for me to bring back to our organisation about next steps”

“it was reassuring to know that we are on the right track with what we are already doing”


Speaker biographies

Ben Rapp, CEO, Managed Networks

Ben founded Managed Networks in 1998 as a spin-out from his previous software business. Focused on IT support and outsourcing for small and medium-sized businesses, Managed Networks is the leading provider of IT services to the live entertainment sector.

He is also the founder and a principal consultant at Securys, a boutique information security firm specialising in cyber-security governance and board-level consultancy.

Ben holds a number of non-executive positions, including having served as a director of techUK – the UK trade federation for technology – and serving on and chairing various techUK committees. He presently also sits on the Professionalism Board of BCS, the Chartered Institute for IT.

Ben is a graduate of Oxford University, with an MA in French & Philosophy from Wadham College; a Chartered Fellow of the BCS; a Freeman of the Worshipful Company of Information Technologists; a Certified Information Systems Security Professional (CISSP) with the Information Security Systems Management Professional (ISSMP) concentration.

Born in1969, Ben is married with two school-age children. He is a keen cyclist and charity fund-raiser; NSPCC Fundraiser of the Year for 2014.

You can read Ben’s thoughts on IT security and governance at

Jim Fox, Cyber Prepare – Industry Liaison Officer | SCO7 Operation Falcon, Metropolitan Police

Jim Fox is a police officer in the Metropolitan Police Service, as a cyber “prepare” officer his role is to work alongside industry advising on law enforcement response and to prepare businesses for cyber, fraud and identity-theft related incidents. Jim is also the police liaison officer to a policy & research group of academia and industry experts designing the policy for the Internet of Things UK (IoT UK), he is certified in information security management principles and a certified project manager. Formed in Aug 2014, FALCON is the Metropolitan Police response to cyber-crime & online fraud, it aims to reduce the damage caused by cyber-crime and bring to justice those criminals that target the UK.

Philip James,Partner, Technology and Digital Media Groups, Sheridans

Philip specialises in disruptive technology platforms, cloud computing, digital media, data and cyber security with a focus on the media and entertainment, interactive, marcomms and mobile sectors. Philip is also an expert in data privacy and helps clients devise practical data strategies to protect reputation, increase revenue and mitigate risk.

Helen Molyneux BSc(Hons) MSc MBCI SIRM, Director, Cambridge Risk Solutions

Helen is a Director of Cambridge Risk Solutions Ltd, providing Business Continuity, Crisis Management and Information Security consultancy, training and exercises. With a wealth of both in-house and consultancy experience, Helen has worked in most sectors, and has specialties which include certification, Risk Communication, Information Security and Crisis Management. She is an ISO22301 and ISO 27001 Lead Auditor and has also been an auditor for a number of certified accreditation bodies, carrying out BS25999 and ISO 22301 audits. Helen has a BSc(Hons) in International Disaster Engineering and Management from Coventry University and an MSc in Risk, Crisis and Disaster Management from Leicester University.

Neil Sinclair, Partnership Development, London Digital Security Centre

Currently providing developmental lead for cyber security, focussing on SME, and financial investigations for government-linked agencies. Detective with 31 years Law Enforcement experience based at New Scotland Yard. Recognised as a highly skilled expert, with global experience, in the Counter Terrorism and Financial Crime (AML/CTF/Fraud/Corruption) environment. Experienced investigation and intelligence practitioner with extensive background of working with UK and International agencies, as well as Government Departments to build partnerships and deliver at the operational and strategic levels. Venue manager for PPI at 24th G8 Conference; London Olympics 2012. Experienced trainer of newcomers to financial intelligence. Regular presenter to outside agencies and for internal operational security briefings. Expert on offensive and defensive strategies.

Terri Paddock, Director, Terri Paddock Ltd

Terri Paddock (@TerriPaddock) is a theatre commentator, media entrepreneur and content strategist with 20 years’ experience.
She co-founded and ran the company from 1997 to December 2013, building it into the UK’s leading theatre website. During that time, first as editor and later as managing and editorial director, Terri launched the audience-voted WhatsOnStage Awards; the WhatsOnStage Outings; and the WhatsOnStage Theatre Club.

Since leaving WhatsOnStage, Terri has launched two new media businesses championing theatre – StageFaves (, a pioneering social media directory for musical theatre, and MyTheatreMates (, a portal for theatre bloggers, co-founded with Mark Shenton – while also blogging independently at

Terri has hosted launch events and awards ceremonies, and chaired hundreds of panel debates and post-show Q&As with actors and creatives at all levels.

Terri has also worked as a freelance journalist – with myriad credits including the Evening Standard, Independent, Daily Express and The Times – and is regularly quoted in the national press on theatre matters.



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