- October 14, 2021
9:30 am - 10:30 am
Angela Eager joined TechMarketView in June 2011 and is a Research Director for TechSectorViews, focused on the Software market & Emerging Technologies. A respected industry analyst with over 20 years experience assessing the IT market, she is known for her in depth knowledge of the business enterprise applications sector, most notably the ERP and CRM segments, and as an early commentator on SaaS and cloud developments.
Before joining TechMarketView Angela was senior analyst at Ovum/Butler Group, playing a key role in planning and executing the enterprise applications coverage, taking the lead role on major reports covering enterprise application evolution and customer relationship management (CRM). She was also responsible for carrying out comparative assessments, evaluating vendor strategies, application capabilities, business models, and market and technology developments.
Extensive work with vendors, the partner ecosystems around them, and enterprise clients, has led to valuable insight into the differing needs of each party. Vendors and enterprise clients value her opinion and she has participated in confidential consultancy projects covering strategy and business technology selection.
With a career that has also included roles as Principal Analyst for online daily IT industry publisher ComputerWire and various Editor and Executive Editor roles for UK IT publications, Angela has a good perspective on vendor, partner, and enterprise client requirements.
Angela has a BA (Hons) in Combined Arts.
Duncan Aitchison joined TechMarketView in October 2017 and is a Research Director for TechSectorViews, focused on the Application Services segment & Business & Commercial models. A respected industry commentator with more than 30 years’ experience in IT services, he is known for his in-depth knowledge of the outsourcing and SI markets, most notably the application services segment.
For the four years before joining TechMarketView, Duncan was an Executive Vice President at Capgemini focused on market and business development in the large-scale applications outsourcing arena. Prior to this, he spent a decade as the European President for ISG, the world’s leading sourcing advisory firm. Here Duncan built a consulting team that advised enterprise clients on many of the largest outsourcing programs in Europe, drove significant geographic expansion in Germany, Switzerland, Scandinavia, Singapore and Japan and became a recognised authority on the EMEA sourcing marketplace.
Extensive work with vendors and enterprise clients has given him a rounded view of the dynamics of the market. Both parties value his opinion and he has led consulting assignments covering both market and business development on the one hand and sourcing strategy, execution and management on the other.
With a career that has also included roles that have involved both global leadership responsibilities and P&L accountability for large scale business units, Duncan has not only a broad market perspective, but also significant hands-on senior management experience.
A business graduate, Duncan worked in both market research and commercial property before entering the IT services industry.