TechMarketView Webinar – Clarity of purpose: How the pandemic helped financial services to focus on what really matters!

  • October 7, 2021
    9:30 am - 10:30 am


Marc Hardwick

Marc Hardwick joined TechMarketView in October 2017 and is a Research Director for TechSectorViews, focused on User Experiences & the Business Process Services market.

Marc has over twenty years’ experience in research and analysis including an eight-year stint as Director of Business Intelligence at BPS market leader Capita plc. Marc led Capita’s corporate research and intelligence activities across all markets and was responsible for successfully helping put insight at the heart of Capita’s sales and delivery process. Marc’s insight also helped underpin Capita’s business development and acquisition activities.

Immediately prior to joining TechMarketView Marc was Commercial Director at specialist research consultancy ComRes. As a member of the Senior Management Team, Marc was responsible for directing sales and marketing, oversight of new product development roll-out and identifying new market opportunities to help diversify the business.

Marc began his career in the technology space as an Analyst at Datamonitor, focused initially on industrial and process control technologies and then subsequently as a Consultant working on bespoke research for the large IT providers.

Marc’s career has also included roles as Head of Strategy at the Inward Investment Agency Think London (now London & Partners) and in Market Research for Whitbread plc.

Marc has a Combined Honours in Business Administration and Social Studies from Aston University.


Jon C Davies

Research Director, Jon Davies, joined TechMarketView in January 2019 and is responsible for the Financial Services research programme.  Jon has 30 years’ experience within the financial services and technology industries, and an in-depth knowledge of insurance, retail banking and global IT in particular.

Prior to joining TechMarketView, Jon had an eighteen-year career with DXC Technology where he held a variety of research, planning and strategy roles. Jon has spent much of his career working closely with financial services and technology leaders, helping to drive go to market success and operational excellence, by applying his market and industry insights.

Jon spent many years leading the Insurance, Banking and Capital Markets research teams, within CSC’s “Office of the CTO”, supporting global sales, strategy, offerings development and product management and pricing.

Prior to his time with DXC, Jon worked within the business intelligence team of North American insurer, Sun Life.

Jon is an experienced writer and is passionate about turning insights into action. As the overarching themes of Innovation and Digital Transformation loom large over the global financial services industry, Jon will help clients make sense of the disruptive forces impacting their businesses.